Welcome to CAMP.
By joining our community and engaging with our training sessions, facilities, website, mobile applications, or any related services (collectively, the “Services”), you agree to these Terms & Conditions (“Terms”). These Terms are intended to clearly define your rights and responsibilities, while safeguarding our clients, our team, and the integrity of CAMP and its offerings. If you do not agree with these Terms, please do not use our Services.
About CAMP & Scope of These Terms
CAMP (legally operating as Train CAMP Gym) is a fitness studio based in Dubai, United Arab Emirates, offering instructor-led training sessions, fitness programs, and related digital services. These Terms apply to all users of our Services, whether you are browsing, booking, purchasing, or attending sessions in-studio or online.
Use of our Services is also governed by our Privacy Policy. CAMP may update these Terms from time to time, and continued use of the Services after any updates are published constitutes acceptance of the revised Terms.
Accounts & Client Responsibilities
To access certain Services, including booking classes, you must create an account. You agree to provide accurate, complete, and current information and to keep your account details up to date.
Your account is personal to you. You may not share login details or allow others to use your account. You are responsible for all activity that occurs under your account and for maintaining the confidentiality of your login credentials. If you believe your account has been compromised, you must notify CAMP immediately.
CAMP reserves the right to approve, refuse, suspend, or close accounts where necessary for operational, legal, or safety reasons.
Eligibility
CAMP Services are intended for individuals aged 18 years or older. By registering or participating, you confirm that you meet this requirement and have the legal capacity to enter into a binding agreement.
Communications
By creating an account or purchasing Services, you consent to receive communications related to your bookings, payments, schedule changes, and other operational matters. You may also receive marketing or promotional communications, which you can opt out of at any time via your account settings or by contacting us.
Memberships, Packages & Credits
Access to training sessions requires the purchase of a valid membership, package, or individual session.
All memberships and packages:
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Must be paid for in advance
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Are personal, non-transferable, and may not be shared
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Are non-refundable, except where required by applicable UAE law
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Are subject to stated validity periods and will expire automatically once that period ends
Unused credits do not carry over beyond their expiry date. CAMP may modify available packages, pricing, and inclusions at any time.
Trial Sessions
CAMP may, at its discretion, offer trial sessions to first-time clients. Trial sessions are limited to one per person, are non-transferable, and may not be combined with other offers. Failure to attend or late cancellation of a trial session may result in forfeiture of the trial.
Payments & Billing
Payments may be made online, via our mobile applications, or in-studio using approved payment methods. All prices are displayed in AED unless otherwise stated.
Payments are processed through secure third-party providers. CAMP does not store your credit or debit card details.
If a payment fails or is declined, booking access may be temporarily restricted until the outstanding amount is settled. Any outstanding fees must be cleared before new bookings can be made.
Bookings, Cancellations & No-Shows
All classes are subject to availability and must be booked in advance.
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Cancellations must be made within the applicable cancellation window communicated at the time of booking.
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Late cancellations or failure to attend a booked session may result in loss of the session credit and/or a late cancellation or no-show fee.
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CAMP reserves the right to reassign unclaimed spots shortly before a session begins.
Waitlists
When a session is fully booked, clients may join a waitlist. If a space becomes available, waitlisted clients may be added automatically and notified. Placement from a waitlist is not guaranteed, and CAMP cannot ensure availability in every case.
Refunds
All purchases of memberships, packages, and sessions are final and non-refundable, except where required by law. Retail merchandise may be exchanged or credited in accordance with CAMP’s in-studio policies.
Studio Conduct & Personal Belongings
Clients are expected to follow all studio guidelines and instructions provided by coaches and staff. CAMP maintains a respectful and safe training environment and reserves the right to refuse service or remove clients whose behavior is disruptive, unsafe, or inappropriate.
Lockers are provided for convenience only and must be cleared after each visit. CAMP is not responsible for the loss, theft, or damage of personal belongings brought onto the premises.
Health, Safety & Assumption of Risk
Participation in physical training involves inherent risks. By attending sessions, you confirm that you are physically fit to participate and have sought medical advice where appropriate.
You agree to inform CAMP of any medical conditions, injuries, pregnancy or limitations that may affect your ability to train safely. You must stop exercising immediately if you experience pain, dizziness, or other concerning symptoms.
Certain sessions may include lighting effects, music, or equipment that could cause discomfort for individuals with specific sensitivities. Participation in such sessions is at your own discretion.
Limitation of Liability & Indemnity
To the fullest extent permitted under UAE law, CAMP shall not be liable for any injury, loss, or damage arising from your participation in the Services, except where such liability results from CAMP’s gross negligence or willful misconduct.
You agree to indemnify and hold harmless CAMP, its owners, employees, and contractors from any claims, losses, or expenses arising from your breach of these Terms or misuse of the Services.
Intellectual Property
By creating an account or purchasing Services, you consent to receive communications related to your bookings, payments, schedule changes, and other operational matters. You may also receive marketing or promotional communications, which you can opt out of at any time via your account settings or by contacting us.
Photography & Recordings
CAMP may take photographs or video recordings within the studio or during events for marketing or promotional purposes. By attending, you consent to such use unless you notify CAMP in writing in advance.
Disclaimers
CAMP does not guarantee specific results from participation in its training programs. The Services are provided on an “as is” and “as available” basis, without warranties of any kind.
Governing Law & Jurisdiction
These Terms are governed by the laws of the United Arab Emirates. Any dispute arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai.
Contact
For any questions regarding these Terms, please contact:
CAMP
Email: info@trainwithcamp.com
Location: Dubai, United Arab Emirates
By booking, purchasing, or attending a session at CAMP, you confirm that you have read, understood, and agreed to these Terms & Conditions.